Refund policy

Our products are made to order. We do not accept returns or exchanges for change of mind, ordering the wrong size, or choosing the wrong color. Please review product details and size charts before ordering.

Damaged, defective, or incorrect items

If your item arrives damaged or defective, or you receive the wrong item, contact us within 30 days of delivery using our contact form at https://forgeandfabledc.com/pages/contact. Include your order number, a description of the issue, and clear photos of the item and any damage.

We will review your request and arrange a replacement or refund for an eligible damaged, defective, or incorrect item. Please contact us before sending anything back so we can provide instructions.

Refunds

Approved refunds will be issued to the original payment method. Your bank or payment provider may take additional time to process the refund.

Your statutory rights

This policy does not limit any rights or remedies you have under applicable consumer protection law.